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From592US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family King Suite
Max:
1 person
540 sq. feet 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
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King Suite
Max:
2 persons
540 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Family King Suite
Max:
2 persons
540 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Playa del Carmen 2.3 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 3.0 mi
Cancun (CUN) 37.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Snorkeling
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Full body massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
Beach
Playacar Beach
1600 ft
Restaurants
Il Piemonte
2200 ft
Paseo Xaman Ha

Reviews and Ratings

Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
9.6
Location
9.6
Service
8.4
Dining
8.2
Guest reviews
6.2/10
based on 5 reviews
9.3
9.3/10 based on 216 reviews
Richard
United States of America, March  2025
7.2/10

My stay at Palmaia The House Of Aia was magical, with stunning beach views and really good staff making it an lovely experience. While the food was delicious and health-focused, I encountered some slow service at the pool and beach areas. Overall, it was an amazing getaway that I would recommend, especially if you're looking to relax and rejuvenate. 🌊🌺

Rooms
10.0
My Ocean View room was spacious, clean, and modern, with a amazing view that made every morning special.
Service
8.0
The staff was incredibly kind and attentive, though I did experience some delays in receiving orders at the pool.
Location
10.0
The resort's location is exceptionally beautiful, surrounded by lush jungle and overlooking the Caribbean, providing a peaceful retreat from the busy Playa del Carmen.
Dining
9.0
The food was a good surprise; I loved the variety of plant-based options and found every meal incredibly tasty!
Facilities
8.0
The facilities were generally fantastic, with daily activities offered, though I did note some maintenance issues with the bicycles.
Paul
United States of America, December  2024
6.4/10

Palmaia The House Of Aia is truly a paradise with a serene atmosphere and excellent dining options, especially for vegans. The facilities are impressive, including a luxurious spa. However, I found the lack of nighttime entertainment and some hidden fees to be drawbacks during my stay.

Rooms
10.0
I stayed in an Ocean Front Family King Suite, which was spacious, clean, and modern. The stunning views from the room really added to the overall experience.
Service
9.0
The service was overall lovely and professional. The staff were attentive and eager to help, making my stay much more enjoyable. A special thanks to the wonderful staff who went above and beyond.
Location
10.0
The location was exceptionally beautiful, surrounded by lush jungle, which made it feel like a private escape from the bustling Playa del Carmen crowds. It was the perfect spot for a relaxed vacation.
Dining
8.0
Dining options were great, with plenty of creative plant-based dishes that surprised me. Even as someone who isn't vegan, I found the food to be delicious. However, I did miss having a few more non-vegan options available.
Facilities
7.0
The facilities were impressive, with a beautiful spa that offered a range of treatments. However, I found it odd that there were limited options in the minibar and some hidden fees that felt a bit unexpected.
Ken
United States of America, December  2024
5.2/10

My stay at Palmaia was a mix of beautiful moments and some unexpected challenges. The resort is absolutely stunning, with gorgeous surroundings and a fantastic emphasis on wellness and delicious plant-based food. However, a few service issues, particularly concerning my husband's birthday, and a concerning incident with our room door did leave me feeling unsettled. Overall, I enjoyed the experience, but it wasn't without its hiccups. 🌴✨

Rooms
8.0
The King Suite with Bathtub was spacious, clean, and modern, providing a lovely sanctuary during my stay.
Service
6.0
While most staff members were friendly and eager to help, I did experience significant delays in service at times, particularly in the main restaurant.
Location
9.0
The resort's beautiful location, surrounded by jungle and a stunning beachfront, truly sets it apart, creating a serene atmosphere that feels like a private retreat.
Dining
9.0
I was pleasantly surprised by the great variety of food options, especially considering it’s an all-inclusive vegan hotel. Each meal was fresh and delicious, making dining a real highlight.
Facilities
8.0
The resort offers excellent facilities, including room service and daily activities focused on wellness. The aesthetics throughout the grounds are impressive, contributing to a relaxing stay.
David
United States of America, December  2024
6.4/10

I had a wonderful seven-night stay at Palmaia The House of Aia. The concept of the resort is fantastic for relaxation, and the attention to detail really impressed me. The beach was pristine, the food varied and generally delicious, and the staff's dedication to service was commendable. However, I did notice that some pool areas got crowded with families, which made it harder to find a relaxing spot during peak times.

Rooms
10.0
My Ocean Front King Suite was spacious, clean, and modern, with amazing amenities that made the stay even better.
Service
10.0
The service throughout the resort was really good. The staff was friendly and always ready to assist with whatever I needed.
Location
9.0
The location was beautifully surrounded by jungle and offered a peaceful escape from the busy crowds of Playa del Carmen.
Dining
8.0
Dining options included a variety of plant-based meals that were generally tasty, but there were a few dishes that didn't quite hit the mark. The drinks were excellent, though!
Facilities
9.0
I loved the daily activities available, like yoga and meditation, and the facilities overall were well-maintained and convenient.
Jason
United States of America, October  2024
5.8/10

My stay at Palmaia The House Of Aia was almost like a dream come true! The peaceful atmosphere and beautiful beach combined with engaging wellness activities made it special. However, I did encounter a few hiccups with the dining service that could use some improvement. Overall, it’s a magical experience if you’re seeking tranquility rather than a party scene. 🌊✨

Rooms
10.0
My King Suite Ocean View was spacious, clean, and modern, offering amazing views of the ocean.
Service
9.0
The staff, especially Chema and Emmanuel, were exceptionally friendly and always eager to help me out, making me feel truly welcomed.
Location
10.0
The resort is exceptionally beautiful, nestled within the jungle, providing a serene escape away from the bustling crowds of Playa del Carmen.
Dining
7.0
While the food was diverse and delicious, I did experience some slow and confusing service at 'Su Casa', like forgetting orders and delays in serving.
Facilities
9.0
The amenities were great, from the very nice spa to the lovely outdoor spaces, providing the perfect setting for yoga and relaxation.
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Check Rates
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room