Comprehensive guide to transport options for seamless travel
City Center
Playa del Carmen
2.3
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
3.0
mi
Cancun (CUN)
37.7
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Snorkeling
Yoga class
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Playpen
Children's pool
Children's play area
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
1.9
mi
Store
Centro Maya
1.5
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
3800 ft
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
4500 ft
Piste Cyclable sur Paseo Xaman-Ha
3800 ft
Mall
Playacar Center Shopping Mall
5100 ft
Beach
Playacar Beach
3.3
mi
Amusement Park
Xplor Park
1.8
mi
152 Calle Quinta Avenida
Quinta Avenida
2.5
mi
Mahi Golf Course
4700 ft
Carretera 109
Cenote Calavera
1.3
mi
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
1.1
mi
Parks
Xel-Ha Park
1.4
mi
Hwy 307 Km 287
Alltournative
1.2
mi
Golf Course
Campo de Golf Playacar
1.3
mi
Zona Arqueologica Playa del Carmen
1.8
mi
Km 285
Emotions Native Park
1.4
mi
Mall
City Club
1.4
mi
Mall
Starbucks
1.4
mi
Parks
Xenses
2.1
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
1.4
mi
Maya ruins
1.5
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.6
mi
Cenote Santa Cruz
1.5
mi
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.9
mi
Calle Carretera Federal 109
Cenote Carwash
1.9
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
2.1
mi
Cave
Rio Secreto
2.6
mi
Xplor Theme Park
1.7
mi
Amusement Park
Delphinus Riviera Maya
1.8
mi
Nearby
Beach
Playacar Beach
1600 ft
Restaurants
Il Piemonte
2200 ft
Paseo Xaman Ha
Reviews and Ratings
Reviews from guests about their experience.
62%
loved their spa retreat and can’t wait to return.
6.2/10
Nice
Rooms
9.6
Location
9.6
Service
8.4
Dining
8.2
Guest reviews
6.2/10
based on 5 reviews
9.3
9.3/10 based on 216 reviews
Richard
United States of America,
March
2025
7.2/10
My stay at Palmaia The House Of Aia was magical, with stunning beach views and really good staff making it an lovely experience. While the food was delicious and health-focused, I encountered some slow service at the pool and beach areas. Overall, it was an amazing getaway that I would recommend, especially if you're looking to relax and rejuvenate. 🌊🌺
Rooms
10.0
My Ocean View room was spacious, clean, and modern, with a amazing view that made every morning special.
Service
8.0
The staff was incredibly kind and attentive, though I did experience some delays in receiving orders at the pool.
Location
10.0
The resort's location is exceptionally beautiful, surrounded by lush jungle and overlooking the Caribbean, providing a peaceful retreat from the busy Playa del Carmen.
Dining
9.0
The food was a good surprise; I loved the variety of plant-based options and found every meal incredibly tasty!
Facilities
8.0
The facilities were generally fantastic, with daily activities offered, though I did note some maintenance issues with the bicycles.
Paul
United States of America,
December
2024
6.4/10
Palmaia The House Of Aia is truly a paradise with a serene atmosphere and excellent dining options, especially for vegans. The facilities are impressive, including a luxurious spa. However, I found the lack of nighttime entertainment and some hidden fees to be drawbacks during my stay.
Rooms
10.0
I stayed in an Ocean Front Family King Suite, which was spacious, clean, and modern. The stunning views from the room really added to the overall experience.
Service
9.0
The service was overall lovely and professional. The staff were attentive and eager to help, making my stay much more enjoyable. A special thanks to the wonderful staff who went above and beyond.
Location
10.0
The location was exceptionally beautiful, surrounded by lush jungle, which made it feel like a private escape from the bustling Playa del Carmen crowds. It was the perfect spot for a relaxed vacation.
Dining
8.0
Dining options were great, with plenty of creative plant-based dishes that surprised me. Even as someone who isn't vegan, I found the food to be delicious. However, I did miss having a few more non-vegan options available.
Facilities
7.0
The facilities were impressive, with a beautiful spa that offered a range of treatments. However, I found it odd that there were limited options in the minibar and some hidden fees that felt a bit unexpected.
Ken
United States of America,
December
2024
5.2/10
My stay at Palmaia was a mix of beautiful moments and some unexpected challenges. The resort is absolutely stunning, with gorgeous surroundings and a fantastic emphasis on wellness and delicious plant-based food. However, a few service issues, particularly concerning my husband's birthday, and a concerning incident with our room door did leave me feeling unsettled. Overall, I enjoyed the experience, but it wasn't without its hiccups. 🌴✨
Rooms
8.0
The King Suite with Bathtub was spacious, clean, and modern, providing a lovely sanctuary during my stay.
Service
6.0
While most staff members were friendly and eager to help, I did experience significant delays in service at times, particularly in the main restaurant.
Location
9.0
The resort's beautiful location, surrounded by jungle and a stunning beachfront, truly sets it apart, creating a serene atmosphere that feels like a private retreat.
Dining
9.0
I was pleasantly surprised by the great variety of food options, especially considering it’s an all-inclusive vegan hotel. Each meal was fresh and delicious, making dining a real highlight.
Facilities
8.0
The resort offers excellent facilities, including room service and daily activities focused on wellness. The aesthetics throughout the grounds are impressive, contributing to a relaxing stay.
David
United States of America,
December
2024
6.4/10
I had a wonderful seven-night stay at Palmaia The House of Aia. The concept of the resort is fantastic for relaxation, and the attention to detail really impressed me. The beach was pristine, the food varied and generally delicious, and the staff's dedication to service was commendable. However, I did notice that some pool areas got crowded with families, which made it harder to find a relaxing spot during peak times.
Rooms
10.0
My Ocean Front King Suite was spacious, clean, and modern, with amazing amenities that made the stay even better.
Service
10.0
The service throughout the resort was really good. The staff was friendly and always ready to assist with whatever I needed.
Location
9.0
The location was beautifully surrounded by jungle and offered a peaceful escape from the busy crowds of Playa del Carmen.
Dining
8.0
Dining options included a variety of plant-based meals that were generally tasty, but there were a few dishes that didn't quite hit the mark. The drinks were excellent, though!
Facilities
9.0
I loved the daily activities available, like yoga and meditation, and the facilities overall were well-maintained and convenient.
Jason
United States of America,
October
2024
5.8/10
My stay at Palmaia The House Of Aia was almost like a dream come true! The peaceful atmosphere and beautiful beach combined with engaging wellness activities made it special. However, I did encounter a few hiccups with the dining service that could use some improvement. Overall, it’s a magical experience if you’re seeking tranquility rather than a party scene. 🌊✨
Rooms
10.0
My King Suite Ocean View was spacious, clean, and modern, offering amazing views of the ocean.
Service
9.0
The staff, especially Chema and Emmanuel, were exceptionally friendly and always eager to help me out, making me feel truly welcomed.
Location
10.0
The resort is exceptionally beautiful, nestled within the jungle, providing a serene escape away from the bustling crowds of Playa del Carmen.
Dining
7.0
While the food was diverse and delicious, I did experience some slow and confusing service at 'Su Casa', like forgetting orders and delays in serving.
Facilities
9.0
The amenities were great, from the very nice spa to the lovely outdoor spaces, providing the perfect setting for yoga and relaxation.
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Palmaia The House Of Aia All Inclusive Wellness Resort20.04
-
21.04.2025